Cleopatra Patch Readme
November 17, 2000
[ To read this file, select Edit/Word Wrap from the menu above ]

TABLE OF CONTENTS

[1] WHAT THE PATCH FIXES
[2] HOW TO INSTALL THE PATCH
[3] CONTACTING SIERRA

[1] WHAT THE PATCH FIXES
====================================
1. When playing the full campaign, the Large Royal Burial Tomb from Deir el Medina 3 will now be carried over into the Ramses in the Valley mission.
2. Burial tombs will not be hidden by cliffs when burial provisions are dispatched.
3. Monuments will not revert to earlier states when burial provisions are dispatched.
4. Scaffolding on obelisks (in custom missions in which an obelisk and new Cleopatra monument are placed on the same map) is now visible during construction.
5. Lamp deliveries to tombs will not be halted when the laborer is killed between the work camp and the storage yard.
6. Personal savings will be carried over in the Pharaoh campaigns.


[2] HOW TO INSTALL THE PATCH
====================================
Download Cleopatra21.exe to your computer. Run Cleopatra21.exe and follow the instructions given on screen.


[3] CONTACTING SIERRA
=======================

A) Customer Service, Support, and Sales
B) Technical Support
C) Legal Information


A) Customer Service, Support, and Sales
----------------------------------
United States

U.S.A. Sales Phone: (800) 757-7707
Hours: 24 hours a day, 7 days a week

International Sales:  (425) 746-5771
Hours: Monday-Friday 8 AM to 4 PM PST
FAX: (916) 939-1010

Sierra Direct
P O Box 629001
El Dorado Hills, CA 95762-9972

Email: customer.support@sierra.com
http://www.sierra.com


United Kingdom

Havas Interactive
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
Disk/CD replacements in the U.K. are 6.00, or 7.00 outside the UK. Add "ATTN.: Returns."
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom


France

Havas Interactive France
32, Av de l'Europe
Bt Energy 1 (2e tage)
78 140 VELIZY-Villacoubaly
France

Tlphone: 01-30-67-90-50
Lundi au Jeudi de 10h  19h
Vendredi de 10h  18h
Fax: 01-30-67-90-65


Germany

Havas Interactive
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10h - 19Uhr
Fax: (0) 6103-99-40-35

Robert-Bosch-Str. 32
D-63303 Dreieich
Germany



On-Line Sales
CompuServe United Kingdom:GO UKSIERRA
CompuServe France:        GO FRSIERRA
Internet USA:             http://www.sierra.com
Internet United Kingdom:  http://www.sierra-online.co.uk
Internet France:          http://www.sierra.fr
Internet Germany:         http://www.sierra.de

Disk and or Manual Replacement:

Product Returns*:
Havas Interactive
Sierra On-Line Returns
4100 West 190th Street
Torrance, CA  90504

Havas Interactive
Sierra On-Line CD/Doco Replacement
4100 West 190th Street
Torrance, CA  90504

NOTE: To replace your cd(s) please send only the damaged cd and copy of your dated Receipt, if less then 90 days.  After 90 days please include a $10.00 handling fee along with the cd(s).  For Documentation replacement, please include a $5.00 handling fee and a photocopy ONLY of either your disk or cd.  Payment should be made at the time of your request.  Sorry, no credit cards.

* Returns to this address valid in North America only.


B) TECHNICAL SUPPORT
-------------------------
North America

Sierra On-Line offers a 24-hour automated technical support line with recorded answers to the most frequently asked technical questions. To access this service, call (425) 644-4343, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions, or contact us via our Web site.

Sierra On-Line
Technical Support
P.O. Box 85006
Bellevue, WA 98015-8506

Main: (425) 644-4343
Monday-Friday, 8:00 a.m.- 4:45 p.m.  PST
Fax:   (425) 644-7697

http://www.sierra.com
support@sierra.com


United Kingdom

Havas Interactive offers a 24-hour Automated Technical Support line with recorded answers to the most frequently asked technical questions. To access this service, call (0118) 920-9111, and follow the recorded instructions to find your specific topic and resolve the issue. If this fails to solve your problem, you may still write, or fax us with your questions or contact us via our Internet or CompuServe sites.



Havas Interactive
2 Beacontree Plaza,
Gillette Way,
Reading, Berkshire
RG2 0BS United Kingdom
Main: (0118) 920-9111
Monday-Friday, 9:00 a.m. - 5:00 p.m.
Fax:   (0118) 987-5603
http://www.sierra-online.co.uk


France

Havas Interactive France
32, Av de l'Europe
Bt Energy 1 (2e tage)
78 140 VELIZY-Villacoublay
France

Tlphone: 01-30-67-90-50
Lundi au Jeudi de 10h  19h
Vendredi de 10h  18h
Fax: 01 30 67 90 65

http://www.sierra.fr


Germany

Havas Interactive
Robert-Bosch-Str. 32
D-63303 Dreieich
Deutschland
Tel: (0) 6103-99-40-40
Montag bis Freitag von 10 - 19Uhr
Fax: (0) 6103-99-40-35
Mailbox: (0) 6103-99-40-35

http://www.sierra.de


Spain

Havas Interactive Espaa
NUESTRA SEORA DE VALVERDE N 23
28034 MADRID
Spain

Tech Support Telfono: 91 735 34 37

Soporte tcnico de lunes a Viernes
de 09:30 a 15:00 y de 16:00 a 18:30


www.havasinteractive.es
Soporte Tecnico: soporte@havasinteractive.es
Comercial: comercial@havasinteractive.es

Italy

Contattare il vostro distributore.


C) Sierra Warranty & Legal Information
-----------------------------------
You are entitled to use this product for your own use, but may not copy, reproduce, translate, publicly perform, display, or reduce to any electronic medium or machine- readable form, reproductions of the software or manual to other parties in any way, nor sell, rent or lease the product to others without prior written permission of Sierra.  You may use one copy of the product on a single computer.  YOU MAY NOT NETWORK THE PRODUCT OR OTHERWISE INSTALL IT OR USE IT ON MORE THAN ONE COMPUTER AT THE SAME TIME.
UNAUTHORIZED REPRESENTATIONS: SIERRA WARRANTS ONLY THAT THE PROGRAM WILL PERFORM AS DESCRIBED IN THE USER DOCUMENTATION. NO OTHER ADVERTISING, DESCRIPTION, OR REPRESENTATION, WHETHER MADE BY A SIERRA DEALER, DISTRIBUTOR, AGENT, OR EMPLOYEE, SHALL BE BINDING UPON SIERRA OR SHALL CHANGE THE TERMS OF THIS WARRANTY.
IMPLIED WARRANTIES LIMITED: EXCEPT AS STATED ABOVE, SIERRA MAKES NO WARRANTY, EXPRESS OR IMPLIED, REGARDING THIS PRODUCT. SIERRA DISCLAIMS ANY WARRANTY THAT THE SOFTWARE IS FIT FOR A PARTICULAR PURPOSE, AND ANY IMPLIED WARRANTY OF MERCHANTABILITY SHALL BE LIMITED TO THE NINETY (90) DAY DURATION OF THIS LIMITED EXPRESS WARRANTY AND IS OTHERWISE EXPRESSLY AND SPECIFICALLY DISCLAIMED. SOME STATES DO NOT ALLOW LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE LIMITATION MAY NOT APPLY TO YOU.
NO CONSEQUENTIAL DAMAGES: SIERRA SHALL NOT BE LIABLE FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL OR OTHER DAMAGES, EVEN IF SIERRA IS ADVISED OF OR AWARE OF THE POSSIBILITY OF SUCH DAMAGES. THIS MEANS THAT SIERRA SHALL NOT BE RESPONSIBLE OR LIABLE FOR LOST PROFITS OR REVENUES, OR FOR DAMAGES OR COSTS INCURRED AS A RESULT OF LOSS OF TIME, DATA OR USE OF THE SOFTWARE, OR FROM ANY OTHER CAUSE EXCEPT THE ACTUAL COST OF THE PRODUCT. IN NO EVENT SHALL SIERRA'S LIABILITY EXCEED THE PURCHASE PRICE OF THIS PRODUCT. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL DAMAGES, SO THE ABOVE LIMITATION OR EXCLUSION MAY NOT APPLY TO YOU.
Copyright (2000 Sierra On-Line, Inc.)