Compaq Survey Utility is a service tool that delivers enhanced serviceability for Compaq servers and increases overall availability.
In addition to robust management tools, service tools can be invaluable in quickly resolving server problems. In order to streamline the service process and resolve problems quickly, it is necessary to have the right information available at the time that a service call is placed. The primary information requirement, and the one that provides the greatest insight into potential server issues, is the configuration of the system. Compaq Survey Utility delivers this critical data, and addresses customer requirements for enhanced service tools and higher server availability through its comprehensive feature design:
Online installation and operation-No requirement to take the server off-line or reboot the server in order to use Compaq Survey Utility.
Comprehensive configuration capture under a single tool-Gathers detailed hardware and operating system configuration information under a single tool.
Automatic configuration audit trail-Automatically maintains a configuration history for the server. By storing multiple configuration snapshots and highlighting changes and differences, the utility can provide a detailed record of the server history.
This combination of features simplifies the service process and minimizes downtime experienced by a server.
Document server configurations for upgrade planning, standardization, inventory tracking, disaster recovery, and maintenance
Compare historical configurations on the same server or another (baseline) server
Send configuration information to another location for more in-depth analysis