The Windows NT software has been tested with the following browsers:
Microsoft Internet Explorer 5.5 and 6.0 and Netscape Communicator 4.51 and 4.7 or later on Windows 98, Windows Millennium Edition, Windows NT 4.0, Windows 2000 and Windows XP.
SNMP configuration pages have been tested under Microsoft Internet Explorer 5.5 or later. Netscape Communicator is not supported.
The Novell NetWare software has been tested with the following browsers:
Microsoft Internet Explorer 5.5 or later and Netscape Communicator 4.51 and 4.7 or later on Windows 98, Windows Millennium Edition, Windows NT, Windows 2000 and Windows XP.
The SCO UnixWare 7 software has been tested with the following browsers:
Microsoft Internet Explorer 5.5 and later and Netscape Communicator 4.70 on Windows 98, Windows NT 4.0, Windows 2000 and Windows XP
Netscape Communicator 4.61 on UnixWare 7.1.0 and 7.1.1.
The minimum browser requirements must be met for the HP Insight Management Agents to work correctly.
Depending on how they were implemented, some browsers may or may not work correctly when used with different operating systems.
Internet Explorer does not print background colors and images by default.
When switching from the HP Insight Management Agents browser window to another application, you may see the colors in the browser window change or flash. This is not specific to the HP Insight Management Agents window but may happen when looking at other pages with a browser under the same conditions.
When the browser window is resized with Netscape Navigator 4.x, the window or frames within the window may go blank. This is due to the JavaScript in the page not being evaluated. To view the page, right-click in the frame and select Reload Frame.
Frame sizes are optimized for medium sized fonts. If you switch your browser to use larger or smaller fonts, then you need to manually adjust the frame layout.
A JavaScript error can occur when displaying an IML page containing a very large IML in Netscape Navigator.
NOTE: A large IML does not cause an error in Internet Explorer, but it does take a long time to load (more than 4 minutes).
When a Set operation is executed in Internet Explorer, the browser opens a new window to display the updated template page if Security Settings is configured to Medium or High. To resolve this problem, set the Security to Low.
To set the Security to Low, select Internet Options from the View menu in the browser. Then select the Security tab and enable the control button for Low. To save the new settings, click the Reset button.
In NetWare, the communty string can be changed through the INETCFG utility. After the community string has been changed, the administrator will need to restart the server at a convenient time in order to have the change take effect. This will restart Novell's SNMP with the new community string and allow the Web Agent to utilize it.
In Windows NT, if the SNMP community string is changed, the SNMP service will not recognize the change until the SNMP service is stopped and restarted from the Services Control Panel applet. If the SNMP service is not stopped and restarted, then the Web Agent will be unable to get any SNMP data and the HTML pages will not contain any data.
Service Pack 4 for Microsoft Windows NT 4.0 allows SNMP community strings with read-only access or no access to be added to the system. If a read-only or read/write community string has not been defined, then the Web Agent will be unable to get any SNMP data and the HTML pages will not contain any data. Unless a read/write community string is defined, you will not have write access even if you log on to the Web Agent as Administrator or Operator.
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