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<h1>Set drive to failed: controller [number], &lt;<em>device location</em>&gt;</h1>
<h2>Explanation:</h2>
<p>One of the following occurred:</p>
<ul>
  <li>The user has removed or rearranged the specified physical drive.</li>
  <li>There was an error in communication between the physical drive and the controller.</li>
</ul>

<h2>Action:</h2>

<ol>
  <li>Verify that there is power to external enclosures and connections. </li>
  <li>Verify that cables are properly seated.</li>
  <li>Check for damaged, bent, or pushed pins on the following:
    <ul>
      <li>Termination (for non-backplane systems)</li>
      <li>Backplanes</li>
      <li>Physical drives</li>
      <li>Controller</li>
    </ul>
  </li>
</ol>
<p>If you cannot identify a connection problem, the replacement order for parts
  is the following:
<ol>
  <li>Termination (for non-backplane systems)</li>
  <li> Cables</li>
  <li>Physical drives</li>
  <li>Backplanes</li>
  <li>Controller</li>
</ol>
<p>Before replacing a physical drive or controller, verify that it is updated
  with the latest firmware (microcode) and that they still fail. <br>
  <br>
  <b><img src="images/note.gif" width="15" height="17"> Note:</b> If multiple
  physical drives are marked failed within the same time period, check the cables
  and backplanes.

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  <hr>
  <a href="gportal.htm">Glossary</a> | <a href="menutoc.htm">Contents</a></div>
<p>&nbsp;</p>
<p align="right">x-0188-HSM-00-06-EN </p>

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