//------------------------------------------------------------------------------
// ACUXE_11Apr02_FAQ.TXT
// ACUXE Faqs to be translated
//
// Date: 04-11-02
// Pass: SS550p1
// 
//------------------------------------------------------------------------------

PX_TAG_FAQ_081_Q = "Why are some connections already checked/unchecked?";
PX_TAG_FAQ_081_A = "For RA4000/4100 controllers,  the list of connections with access is maintained even when SSP is disabled for the logical drive. Therefore, if SSP was previously enabled on this logical drive for some connections and you are re-enabling it now, those connections which had access before will already be checked when you enter this screen. For all other controllers, the list of connections with access will be cleared when disabling SSP for the controller. Therefore, if you disabled SSP and are now enabling it, no connections will be checked."
PX_TAG_FAQ_018_Q = "What is RAID 1+0 (Drive Mirroring)?";
PX_TAG_FAQ_018_A = "RAID 1+0 is the fault tolerance level in which data is distributed across half of the physical disks and data protection is distributed across the other half. RAID 1+0 requires a minimum of 2 physical disks in the array on which the logical drive is to be created.";
PX_TAG_FAQ_020_A = "A RAID level is not displayed as a choice for selection when it is not possible with the current configuration. This can occur because RAID ADG requires 4 or more physical disks, RAID 5 requires 3 or more physical disks, and RAID 1+0 requires an even number of physical disks. Additionally, RAID ADG is only available on controllers which contain the RAID ADG Enabler.";
PX_TAG_FAQ_021_A = "This is a result of the current configuration that exists on your controller and can happen for multiple reasons: 1. Like sized physical disks are grouped together.  There may be more than one array created if all of your physical disks are not the same size.  2. You may have chosen RAID 1+0 as your fault tolerance, which requires an even number of physical disks to be grouped together.  If you have an odd number of physical disks, the odd drive can be used to create another logical drive.";
PX_TAG_FAQ_048_A = "This is a result of the current configuration that exists on your controller and can happen for multiple reasons. 1. You may have physical disks with different sizes. In order to use the entire space available on physical disks, logical drives have to be distributed across groups of the same size physical disks. 2. You may have chosen RAID 1+0 which only uses an even number of physical disks.";
PX_TAG_FAQ_050_A = "If you chose to create a RAID 1+0 logical drive for a specific reason, you might not want to migrate to RAID 5/RAID ADG.  Also, performing a migration requires the controller to rearrange data on the physical drives.  Although I/O can still occur to the existing logical drives during this time, the newly created logical drives will not be available until this operation is complete.";
PX_TAG_FAQ_077_A = "A RAID level is not displayed as a choice for selection when it is not possible with the current configuration. This can occur for one of the following reasons: 1. There is not enough disks on the array. For e.g. RAID 5 requires 3 or more physical disks and RAID 1+0 requires an even number of physical disks. 2. There is not enough space available for the fault tolerance. 3. There is an unsaved configuration that prevents the migration to the RAID level. Save the current configuration and then try to migrate to the desired RAID level. If none of the above cases apply, try to first migrate to the desired stripe-size and then to the desired RAID level. ";

PX_TAG_FAQ_084_Q = "What are the differences between SSP for RA4000/4100 controllers and other controllers?";
PX_TAG_FAQ_084_A = "For RAID Array 4000/4100 Controllers, SSP is enabled or disabled on a logical drive basis. Disabling SSP for a logical drive means that access to that logical drive is unrestricted. If you enable SSP for a logical drive, you will be able to restrict access to the logical drive. For all other controllers that support SSP, SSP is enabled or disabled on a controller basis. Disabling SSP for a controller means that access to all logical drives on the controller is unrestricted. If you enable SSP for the controller, you will be able to restrict access to the logical drives on the controller.";

PX_TAG_FAQ_600_Q = "What do &quot;Next&quot;, and &quot;Cancel&quot; do?";
PX_TAG_FAQ_600_A = "Throughout the Switch configuration process: &quot;Next&quot; processes your choices on the current step and takes you to the next step of the configuration process. &quot;Cancel&quot; discards the proposed configuration and returns you to the Main Menu selection screen.";

PX_TAG_FAQ_601_Q = "What do &quot;Back&quot; and &quot;Cancel&quot; do?";
PX_TAG_FAQ_601_A = "Throughout the Switch configuration process: &quot;Back&quot; undoes your changes on the current configuration step and takes you back to the previous step. &quot;Cancel&quot; discards the proposed configuration and returns you to the Main Menu selection screen.";

PX_TAG_FAQ_602_Q = "What do &quot;Back&quot; and &quot;Finish&quot; and &quot;Cancel&quot; do?";
PX_TAG_FAQ_602_A = "&quot;Back&quot; undoes your changes on the current configuration step and takes you back to the previous step. &quot;Finish&quot; saves the configuration to the Switch. &quot;Cancel&quot; discards the proposed configuration and returns you to the Main Menu selection screen.";

PX_TAG_FAQ_603_Q = "How do I begin to Configure my Switch?";
PX_TAG_FAQ_603_A = "Select the Switch you would like to configure from those listed and then click &quot;Next&quot;.";

PX_TAG_FAQ_604_Q = "The Switch I am trying to configure is not listed.";
PX_TAG_FAQ_604_A = "Make sure the correct controller has been selected before entering the Switch Configuration Task from the Main Menu and that the Switch or switches are correctly installed.  You will only be able to configure the Switches that are available on the currently selected controller.";

PX_TAG_FAQ_605_Q = "What is the difference between using ACU-XE to configure my Switch or using the Switch Configuration Utility?";
PX_TAG_FAQ_605_A = "Configuring the Switch with the Utility will only be a viable option once the Switch has been configured at least once and is Active.  Once the Switch has a vaild configuration, you will have the option to continue to use ACU-XE or to spawn the Switch Configuration Utility.  The advantage to using the Utility is that it provides advanced features and controls over your Switch whereas the advantage to using ACU-XE is that it is more readily available, since ACU-XE is used to set up the controller itself.  In addition, to use the Switch Configuration Utility, you must make sure that your system has been properly setup to do so.";

PX_TAG_FAQ_606_Q = "When I choose to use the Switch Configuration Utility, why am I returned to the Main Menu?";
PX_TAG_FAQ_606_A = "This is to avoid the possibility of trying to configure the Switch with the Utility and ACU-XE simultaneously.";

PX_TAG_FAQ_607_Q = "I currently have I/O operations being performed on Logical Volumes/Drives that are on the controller containing the Switch I am trying to configure...What should I do?";
PX_TAG_FAQ_607_A = "Immediately stop the Switch configuration task by clicking on Cancel.  This will return the Switch to it's state before the configuration task was started.  Allow the I/O operations on that controller to finish before attempting to configure any Switches that are also on that particular controller.";

PX_TAG_FAQ_608_Q = "What constitutes valid data for the various Switch Configuration parameter fields?";
PX_TAG_FAQ_608_A = "For the IP, Gateway, and Subnet Mask fields the data must fall in the numeric range from 0 to 255 for each subfield.  For the Read and Write Community string fields valid data consists of an empty or blank field or alphanumeric characters (a-z,A-Z,0-9).";

PX_TAG_FAQ_609_Q = "What does the Switch Position mean?";
PX_TAG_FAQ_609_A = "This value represents the Switch's physical position in the controller.  These values work from the assumption that the controller is mounted horizontally and labels the position as either Left or Right.";

PX_TAG_FAQ_610_Q = "Am I done?";
PX_TAG_FAQ_610_A = "Yes. Your switch configuration has been saved.  You will now be returned to the main screen where you can select other tasks. If you would like to use the Switch Configuration Utility to set up detailed switch parameters, then you can come back to the Switch Configuration task and launch the Switch Configuration Utility.";

PX_TAG_FAQ_612_Q = "What does it mean when the Switch is considered Inactive?";
PX_TAG_FAQ_612_A = "The Switch is considered to be Inactive if it's IP, Gateway, and Subnet Mask addresses have not been set.";

PX_TAG_FAQ_613_Q = "Why is the Switch Configuration Utility option not available at all times?";
PX_TAG_FAQ_613_A = "The Switch Configuration Utility will only be available if the Switch that has been selected has a status of Active.  When the Switch is in an Inactive status, the Utility cannot be used until the Switch has it's IP, Gateway, and Subnet Mask addresses successfully configured.";

PX_TAG_FAQ_614_Q = "Why is RAID 4 not listed as an option in Express Configuration?";
PX_TAG_FAQ_614_A = "Express Configuration by default provides the best overall configuration suggestions for your controller and therefore lists RAID 5 as a fault tolerance choice over RAID 4 since it offers more without the drawbacks of RAID 4.  ACU-XE does allow you to choose RAID 4 instead of RAID 5, but you must use either the Assisted or Advanced Configuration to accomplish this task.";

PX_TAG_FAQ_615_Q = "How many logical drives can exist on a controller?";
PX_TAG_FAQ_615_A = "A controller can have a maximum of 32 logical drives.";

PX_TAG_FAQ_616_Q = "How many arrays can exist on a controller?";
PX_TAG_FAQ_616_A = "A controller can have a maximum of 32 arrays.";

PX_TAG_FAQ_617_Q = "Why is a RAID level not available for selection on this screen?";
PX_TAG_FAQ_617_A = "Express Configuration will optimally configure your controller by grouping same-sized physical disks into arrays. There may be more than one array created if all of your physical disks are not the same size. A RAID level is not displayed as a choice for selection when it is not possible with the current configuration. RAID ADG requires 4 or more physical disks in an array. RAID 5 requires 3 or more physical disks in an array. RAID 1+0 requires an even number of physical disks in an array. Additionally, RAID ADG is only available on controllers which contain the RAID ADG Enabler.";

PX_TAG_FAQ_618_Q = "Why does the Express Configuration only group 14 Physical Drives in an Array when there are more than 14 Physical Drives available?";
PX_TAG_FAQ_618_A = "Using more than 14 drives in an array increases the likelihood of multiple drive failures. A failure of two or more drives will result in data loss for all data on the logical drive. NOTE: Using between 14 and 28 drives is a medium risk while using more than 29 drives on an array is a high risk.  Therefore, the Express task provides the optimal choice for the available number of physical drives.";

PX_TAG_FAQ_619_Q = "Why does adding/removing a spare to/from an array with failed logical drives cause the failed drives status to change to an OK status?";
PX_TAG_FAQ_619_A = "Adding or removing a spare from an array with failed logical drives will allow the logical drives to be used again, however the data that was on the failed logical drives will not and cannot be restored.  All that has happened is that the drives status has been changed to OK and can once again be used to store new data.  NOTE: If the raid level of the failed logical drive(s) is RAID 0, the drive(s) will remain failed even after adding a spare.  To restore RAID 0 logical drives the system must be rebooted.";

PX_TAG_FAQ_620_Q = "Why are some stripe sizes not available?";
PX_TAG_FAQ_620_A = "The available stripe sizes are determined by the raid level of the logical drive.  Different raid levels allow different valid stripe sizes.  If a stripe size is not listed as a choice, then it is not allowed with the current raid level.";

PX_TAG_FAQ_056_Q = "Why can't I modify Selective Storage Presentation on my Controller?";
PX_TAG_FAQ_056_A = "In order to modify Selective Storage Presentation on your Controller, you must have at least one logical drive, and your Controller must have Selective Storage Presentation, SSP, support.  As always, please make sure to have the latest firmware for all Controllers.";

PX_TAG_FAQ_083_Q = "Under Assisted and Advanced Configurations, why can I still see my Host Controller listed as Remote or Local Online when I have removed it from the loop?"; 
PX_TAG_FAQ_083_A = "The entries will only be removed from the list when the Fibre Controller itself has been restarted or reset.";

PX_TAG_FAQ_683_Q = "Under Assisted Configuration, why can I still see my Host Controller listed as Remote or Local Online when I have removed it from the loop?"; 
PX_TAG_FAQ_683_A = "The entries will only be removed from the list when the Fibre Controller itself has been restarted or reset.";

PX_TAG_FAQ_690_Q = "What does the &quot;Cancel&quot; link do?";
PX_TAG_FAQ_690_A = "The &quot;Cancel&quot; link returns you to the Main Menu selection screen.";

PX_TAG_FAQ_691_Q = "Why can I not see the Active Controller View that displays my Logical/Physical drives anymore?";
PX_TAG_FAQ_691_A = "During the License Key Management tasks, the Active Controller View is replaced by a listing of all License Keys on the current controller.  This table also displays their corresponding Feature names and current Status.";

PX_TAG_FAQ_692_Q = "Why does the Delete License Key link sometimes not appear as an option?";
PX_TAG_FAQ_692_A = "The Delete License Key link will not be available until there is at least one existing License Key on the current controller.";

PX_TAG_FAQ_693_Q = "What do the &quot;Cancel&quot; and &quot;Submit&quot; links do?";
PX_TAG_FAQ_693_A = "The &quot;Cancel&quot; link returns you to the Main Menu selection screen without attempting to validate any entered License Key.  When you click on the Submit link, ACU-XE will attempt to validate the entered License Key and save that Key to the current controller if valid.  If the save is successful, the Feature that the License Key is valid for will now be enabled.";

PX_TAG_FAQ_694_Q = "When will the entered License Key appear in the list of all existing License Keys?";
PX_TAG_FAQ_694_A = "The entered License Key will only appear in the list once the Key has been validated to be a valid Key and has been saved to the controller.";

PX_TAG_FAQ_695_Q = "Why doesn't the entered License Key appear in the list of all existing License Keys yet?";
PX_TAG_FAQ_695_A = "ACU-XE is checking the validity of the entered Key and saving the information to the controller.  If the Key entered is a valid Key, ACU-XE will display a notification page stating that the action was successful.";

PX_TAG_FAQ_696_Q = "What do the &quot;Yes&quot; and &quot;No&quot; links do?";
PX_TAG_FAQ_696_A = "Clicking on the &quot;Yes&quot; link will allow you to repeat the License Key task with the choices being either to enter or to delete another License Key depending on the task that was just completed.  Clicking on the &quot;No&quot; link will return you to the Main Menu page.";

PX_TAG_FAQ_697_Q = "Why do I not see the &quot;Yes&quot; and &quot;No&quot; links sometimes and only see the &quot;Main Menu&quot; link?";
PX_TAG_FAQ_697_A = "The &quot;Main Menu&quot; link will appear in lieu of the &quot;Yes&quot; and &quot;No&quot; links when there are no more existing License Keys on the controller to delete.";

PX_TAG_FAQ_698_Q = "How can I tell the License Key has been added to the list of existing License Keys on the controller?";
PX_TAG_FAQ_698_A = "The newly validated License Key will appear in the existing list of License Keys as a highlighted entry.  If the highlighted License Key is not clearly visible then there are other Keys on the controller and you may have to scroll the list to view the new License Key.";

PX_TAG_FAQ_699_Q = "What does the Submitted Key Activated table display?";
PX_TAG_FAQ_699_A = "The Submitted Key Activated table shows the validated License Key and the Feature that it has enabled.";

PX_TAG_FAQ_700_Q = "What do the &quot;Cancel&quot; and &quot;Delete&quot; links do?";
PX_TAG_FAQ_700_A = "The &quot;Cancel&quot; link returns you to the Main Menu selection screen without deleting any Keys, while clicking on the &quot;Delete&quot; link will result in ACU-XE deleting all of the License Keys, that have been selected with a checkmark, from the controller.";

PX_TAG_FAQ_701_Q = "Why can I still see the License Key(s) that I have marked for deletion in the list of existing License Keys?";
PX_TAG_FAQ_701_A = "Any License Key marked for deletion will not be removed from the list of existing License Keys until the &quot;Delete&quot; link has been clicked and ACU-XE has saved the information to the controller.";

PX_TAG_FAQ_702_Q = "Why can't I see the License Key(s) that were deleted in the list of existing License Keys anymore?";
PX_TAG_FAQ_702_A = "The License Key(s) that were successfully deleted are no longer available on the controller.  If the Key or Keys were deleted in error, then the License Key(s) must be re-entered using the License Key Management task.";

PX_TAG_FAQ_703_Q = "Why aren't the &quot;Clear Configuration&quot, &quot;Delete Arrays&quot;, or the &quot;Delete Logical Drives&quot tasks available even though I have logical drives?";
PX_TAG_FAQ_703_A = "Some operating systems do not allow logical drives to be deleted if they are in use by the operating system. If this is the case, these tasks may not be available. In this case: &quot;Clear Configuration&quot; will not be available if one or more logical drives on the controller are in use by the operating system; &quot;Delete Arrays&quot; will not be available if all arrays have one or more logical drives that are in use by the operating system; &quot;Delete Logical Drives&quot; will not be available if all logical drives are in use by the operating system. ";

PX_TAG_FAQ_704_Q = "Why aren't all arrays capable of being deleted?";
PX_TAG_FAQ_704_A = "Some operating systems do not allow logical drives to be deleted if they are in use by the operating system. In this case, if an array has one or more logical drives in use by the operating system, then it is not capable of being deleted. ";

PX_TAG_FAQ_705_Q = "Why aren't all logical drives capable of being deleted?";
PX_TAG_FAQ_705_A = "Only the last logical drive created in each array is capable of being deleted. Also, some operating systems do not allow logical drives to be deleted if they are in use by the operating system. ";

PX_TAG_FAQ_085_Q = "Can I perform another capacity expansion/extension/migration while any one of these actions are already in progress?";
PX_TAG_FAQ_085_A = "While a Controller is currently performing a capacity expansion/extension/migration, additional expansions/extensions/migrations are not allowed until the current operation completes.";

PX_TAG_FAQ_086_Q = "What does the &quot;Back&quot; link do?";
PX_TAG_FAQ_086_A = "The &quot;Back&quot; link returns you to the previous screen.";
