Overall Software Status

The Overall Status icon is not displayed until a Version Control Repository Manager has been configured using the Change Agent Settings link. When only a repository has been configured, the Overall Software Status icon is based on a comparison between the installed software/firmware versions and newest components available from the configured Version Control Repository Manager. The Overall Software Status that is displayed depends on the configuration using the Change Agent Settings link. On Windows operating systems, you can configure the Overall Software Status to display a critical status if the server software version does not match the Reference Support Pack version. When both a repository and Reference Support Pack have been configured, the Overall Software Status icon is based on a comparison between the installed software/firmware versions and the software/firmware versions in the Reference Support Pack.

The status is based on comparing the installed versions against versions in the repository.

The When checked, software status is based on installed software’s version matching exactly that software’s version in the Reference Support Pack option is not available for Linux operating systems.

Software status is based on a comparison of installed software against what is available in the repository. If there are no comparable items in the repository, the status will be considered "current". You can configure software status to display “critical” when the server software version does not match the Reference Support Pack version using the Change Agent Settings link.

Overall Software Status Icons

Status Icons

Definition

Reasons

Unknown

  • The Version Control Agent does not have a Version Control Repository Manager configured.

  • The configured Version Control Repository Manager is not reachable or does not respond to HTTP requests, for example, the system or service is down or the password has been changed.

Status Values When no Reference Support Pack is Set

Status Icon

Definition

Reasons

OK

The installed software versions are the same or newer than the latest versions available at the Version Control Repository Manager.

Degraded

At least one item in the Version Control Repository Manager repository has a version flagged as having a bug fix, and that version is newer than the installed version of the same software. There are no components in the repository with versions later than installed software that are flagged as having a recommended bug fix.

Failed

At least one item in the Version Control Repository Manager repository has a version flagged as having a recommended bug fix, and that version is newer than the installed version.

Status Values When a Reference Support Pack is Set but the Exact Match Setting is not Checked

Status Icon

Definition

Reasons

Unknown

The Reference Support Pack configured at the Version Control Agent is no longer valid at the configured Version Control Repository Manager.

OK

The installed software versions are the same or newer than the versions in the Reference Support Pack.

 

At least one item in the Reference Support Pack has a version flagged as having a bug fix, and that version is newer than the installed version. There are no components in the Support Pack with versions later than installed software that are flagged as having a recommended bug fix.

Failed

At least one item in the Reference Support Pack has a version flagged as having a recommended bug fix, and that version is newer than the installed version.

Status Values When a Reference Support Pack is Set and the Exact Match Setting is Checked

Status Icon

Definition

Reasons

Unknown

The Reference Support Pack configured at the Version Control Agent is no longer valid at the configured Version Control Repository Manager.

OK

The installed software versions are the same as the versions in the Reference Support Pack.

Failed

At least one installed item has a version that differs from the version of the same item in the Reference Support Pack.

When the Overall Software Status indicates that an item is not current, identify the software or firmware items that have available updates, read the item descriptions, and determine whether the update is appropriate for the server.

In the event a repository has been configured and a Reference Support Pack has not, the status is based on a comparison between the installed software/firmware versions and the newest components available from the configured repository.

In the event both a repository and Reference Support Pack have been configured, the status is based on a comparison between the installed software/firmware versions and the software/firmware versions in the Reference Support Pack.

Related Topics

Reference Support Pack

Viewing the Installed Software

Showing Additional Items Available in the Repository

Installing or Updating Software

Refreshing the Inventory Data

Changing the Agent Settings

Printing the Software Status