 
 
 
            IBM LAN Systems Survey on Suites
 
 
Distributing combinations of PC software in bundled packages, 
integrated products, or suites is a growing means of providing 
increased value in our industry today.  This survey asks your 
opinions as to how IBM LAN Systems can increase value for you and 
your business in LAN workgroup situations via such activity.  
We'll use the term "suites" to mean any such activity.  
Instructions for returning the survey are at the end of the 
document...and Thank You!  
 
Name of Company _______________________________________
Your name _____________________________________________
Your title  ___________________________________________
Street Address ________________________________________
City, State, Zip ______________________________________
Approximate number of employees in company ____________
 
 
1. What is your primary personal viewpoint in answering these 
   questions?  Please check one.
 
   __ End user, Customer, Purchaser
   __ Retailer, Integrator, Consultant
   __ Developer, Manufacturer
   __ Other (specify) _________________________________
 
 
2. If you could custom create a single suite of your own choosing,
   oriented for a LAN workgroup environment, what relative value would 
   you place on the following items?  
   
   Please indicate value responses using:
 
      1 - definitely include, extremely important or valuable,
      2 - maybe include, nice to have,
      X - do not include, it has no value and would not want this item
          priced as part of the suite.
    Blank - no opinion, or don't care
 
   a) Major software functions to be included, focusing on a LAN 
      workgroup type of environment.  
 
   __ OS/2 Operating System
   __ OS/2 Peer to Peer support
   __ OS/2 LAN Server/Requesters for file, printer, and device sharing
   __ Novell NetWare requester
   __ Other LAN requesters (specify) _______________________________.
   __ TCP/IP support
   __ LAN Distance (remote LAN access) for OS/2 and Windows
   __ NetDoor (application manager/server)
   __ LAN NetView (LAN management)
   __ NVDM/2 (software distribution management)
   __ Communications Manager/2
   __ DB2/2 Database Manager
   __ Lotus Notes
   __ Coupons for discounts on other available suites or products,
      especially valuable would be: ______________________________
   __ Other (specify) ____________________________________________
 
   b) Major services to be included (by IBM, Retailer or other)...  
 
   __ Certified, Tested and Approved as all working together.
   __ Professional Consulting, appropriate to contents.
   __ Education, training or "getting started" video tapes.
   __ Public BBS access services/software, CompuServe, Prodigy etc.
   __ Phone/fax/email support from a single vendor interface.
   __ Other (specify) ______________________________________________
 
   c) CDROM packaging and delivery alternatives...
 
   __ Select ready made, off the shelf package for a specific
      purpose, containing only desired items.
   __ "Try and Buy" packages with many such items, paying a fee for a
      key to unlock and install/license only those desired for now.
   __ Custom order CDROM package with only those items desired.
   __ Other (specify) ____________________________________________
 
   d) Client/Server packaging and delivery alternatives...
 
   __ Create specific/separate package for clients, and for servers.
   __ Create combined package for client/server workgroups.
   __ Include minimum number client licenses in base package/price,
      with minimum number included to be at least _______.
   __ Include add-on client license packs as extra cost features,
      with minimum delta add-on pack size of at least _______.
   __ Other (specify) _______________________________________________
 
 
3) IBM recently announced the availability of our IBM Advanced Server 
   for Workgroups product.  This product contains IBM OS/2, IBM OS/2 
   LAN Server, Lotus Notes, and IBM System Performance Monitor.  It 
   contains one copy of OS/2 for the server and six client licenses 
   for LAN Server and six client licenses for Lotus Notes.  The six 
   clients can be any combination of Windows or OS/2.  This product is 
   offered at a discounted price along with other value add items.  
   For example, the customer receives 90 days of customer support, a 
   flyer for 1/2 day free consulting services, an installation 
   publication for ease of installation, a "QuickStart" video, and 
   Tested and Approved for LAN Systems certification.  We'd like your 
   input on future considerations regarding this package.  
 
   Specifically, how would you rate the value of each of following, 
   again assuming a reduced price of at least 30% over individual 
   prices?  Please use the same value indicators as above.
 
   __ Additional Consulting Services in the range of 3-5 days.
   __ Smaller client package of 2 clients.
   __ Client package include support for _______ PC platform.
   __ Lotus Notes Applications DB's - preinstalled, demo/trial periods
      __ News Wire Services (Hoover, First, Newsedge, ...)
      __ Knowledge Base or other Industry Reference DB's
      __ IBM/Vendor Technical Info, Q&A Discussion DB's, EMail I/F
      __ Other (specify) ______________________________
   __ Lotus SmartSuite (AmiPro, 1-2-3, Freelance, cc:Mail)
   __ Entry LAN Server, versus Advanced LAN Server
   __ LAN Distance (remote LAN access)
   __ LAN and systems management facilities: performance 
      monitoring, problem tracking, resource management, software
      distribution
   __ Multi-Media software 
   __ Communications Manager/2
   __ Calendar/Scheduler, and a Database for the server.
   __ Forms Routing/Workflow
   __ Other (specify) _______________________________________________
                                                                     
 
4) As a final comment after seeing all the above, what are the key
   reasons you would buy a LAN workgroup suite versus individual items,
   ie. integration, lower price, package convenience, etc.?
         - Any other comments you would care to make? -
   __________________________________________________________________
   __________________________________________________________________
   __________________________________________________________________
   __________________________________________________________________
   __________________________________________________________________
   __________________________________________________________________
 
 
Please return this survey using any of the following methods:  
 
  1) EMail to lnsysreq@vnet.ibm.com
 
  2) FAX to 1-800-456-3838 (US and Canada) or Area Code 512-838-0990.
 
  3) Or US Mail to: LAN Systems Requirements
                    IBM, internal zip 9352
                    11400 Burnet Road
                    Austin, TX 78758
 
__________
Trademarks
                                                                     
IBM, OS/2, LAN Server, LAN NetView, and LAN Distance are
trademarks of the IBM Corporation.  
                                                                     
Lotus, Lotus Notes, SmartSuite are trademarks of the Lotus Development
Corporation 
 
NetWare, and Novell are trademarks of Novell, Inc.
 
Windows is a trademark of Microsoft Corporation.
 
All other trademarks and/or copyrights are the property of their 
respective owners.  
 
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