OSINSY25 - SYS02025 AND SYS02027 ON NON IBM MACHINES
10/24/94

================================================================
        SYS02025 AND SYS02027 ON NON IBM MACHINES WITH
              AMI BIOS ON DISKETTE #1
================================================================

Please Read Entire Document for Full Explanation of Procedures
----------------------------------------------------------------

SYMPTOMS:

During installation of OS/2 2.x on OEM (Other Equipment
Manufacturers) machines with AMI BIOS, the system display the
SYS error messages 02025 and 02027 after inserting diskette 1.

RESOLUTION:
    1.  Make sure diskette 1 is not bad.
    2.  Check the AMI BIOS date and Keyboard Controller Chip
        version. The date should be 5/9/91 and Controller Chip
        version should be F.
    3.  Ensure that there is not a hardware problem with the
        Drive Controller or the diskette drive.

PROCEDURES:
    1.  Try starting another system, that's already running OS/2,
        with the installation diskettes.
    2.  Machine must have BIOS dated 5/9/91 and keyboard
        controller chip version KF.  The following information
        appears when you start the system:

        AMI BIOS and AMI BIOS Plus:
        aaaa-bbbb-mmddyy-Kc

        AMI Hi-Flex BIOS:
        ee-ffff-bbbbbb-gggggggg-mmddyy-hhhhhhhh-c

        IDE hard disk - "mmddyy" should be 040990 or later.
        Other drives  - "mmddyy" should be 092588 or later.
        including MFM, RLL, ESDI, or SCSI,

        Controller chip version is on the bottom of the same
        screen.  Check the last digit in the long stream of
        digits (the "c" above).  The last digit probably is 8, B,
        D, or F.  The required level should be F for OS/2 v2.0 or
        v1.3.

        Press the Insert key while starting the system for this
        info to remain on the screen.
        If they are not up to date, call the vendor to order a
        new version.

    3.  If the previous steps do not solve the problem, perform
        hardware diagnostics on the drive controller and the
        diskette drive.



=============================================================
        SYS 2025 & 2027 on the Install Disk of OS/2 2.1
=============================================================

Getting SYS02025 and SYS02027 on the install diskette.

See if the diskette drivers were swapped without updating CMOS.
Setting CMOS correctly lets you install without getting the error
message.

This is different from 2.0 where you could install and then asked
for a nonexistent diskette 16 at the end.
=========================================================================
   SYS02025 and SYS02027 on OEM with PHOENIX bios 1.03 on OS/2 2.1
        Install Diskette.
========================================================================

RESOLUTION:

1. Make backup copy of OS/2 2.1 Install diskette.

2. Delect the files from the backup diskette.  Type:

            Del OS2LDR    /* from backup diskette */
            Del OS2BOOT   /* from backup diskette */

3. Copy the files from the original to the backup.  Type:

            Copy OS2LDR  /* from original to backup */
            Copy OS2BOOT /* from original to backup */

The SYS02025 and SYS02027 errors also occur when the
diskette drive cables are switched without updated CMOS.
Updating CMOS corrects the problem (3.5 and 5.25 cable swap).

The IBM PCC BBS, at (919) 517-0001, has a "redirection
fix" that lets you install from the B:  drive, or you can
physically change the drives in your system and CMOS settings.

The fixes on BBS are:
Blue diskettes            = INS21L.ZIP
Salmon or green diskettes = INS21M.ZIP
NOTE:  These disks are for OS/2 2.1 ONLY!