OSVIIAA2 - RANDOM BLACK ICONS WITH IMAGE ADAPTER VIDEO DRIVERS 10/19/94 ================================================================ BLACK ICONS RANDOMLY APPEAR WITH IMAGE ADAPTER VIDEO DRIVERS AFTER APPLYING XR06200 ================================================================= Please Read Entire Document for Full Explanation of Procedures ---------------------------------------------------------------- SYMPTOM: Icons randomly appear black after applying Service Pak XR06200. This is an annoyance, but does not effect productivity. RESOLUTION: You need the following 32 bit, Version 2.10, image adapter drivers: IA16V210.ZIP OS/2 1.3 or 2.0 Device Support DDFV210.ZIP Display Support IA32V210.ZIP OS/2 V2.10 or higher 32 bit support PROCEDURES: Use any of the following procedures to obtain the files: 1. Download the files from the Service Delivery Machine at (407) 443-8000 in AREA 2 VIDEO Utilities and Drivers. Password is IMAGE NOTE: Make sure you label the diskettes when they are formatted. For example: IAA16210 DISP_SPT IAA32210 2. Ask your IBM SE or account representatiave to request the files on VM using the following command: TOOLS SENDTO BCRVM1 SERC DISPLAY GET IAAV210 PACKAGE It can take up to 24 hours to receive an electronic request. Files can then be downloaded to diskettes - these are binary files in EMT format. 3. Download the files from the IBM BBS (919) 517-0001. 4. If the above options are not feasible, call the OS/2 800 number and request APAR PJ14534. This is sent to you by first class mail.