DEFECT REPORT FORM for OS/2              8/10/94

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           SUSPECTED DEFECT REPORT FORM FOR OS/2 SW PRODUCTS

A. GENERAL INFORMATION
Name:
Company name:
Address:

Phone:                           FAX:
(Include your country code if international)

B. PROBLEM DESCRIPTION:

What product are you reporting defect against ? _______________________

Registration Number: ___________________ (if applicable)

Describe the problem that you are experiencing including any
error messages reported, trap screen information, etc.

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C. ENVIRONMENT INFORMATION:

Please fully describe your environment.  Be sure to include
the following information where applicable:
Operating system and version.
Product names, versions and service levels installed.
Cards installed (ie: token ring - including brand, ethernet)
Communication protocols (ie: APPC, NETBIOS, TCP/IP)
Size of memory
Hard disk size (including space remaining where SWAPPER.DAT resides)
Any other information you feel may be related to the problem.

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D. PROBLEM RE-CREATION:

Provide a step-by-step description of how you re-create this
problem, if you can re-create it.  If the problem is intermittent,
then describe any commonalities between the occurrences of the problem.

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Did you always have this problem ? ___

If no, what changed in your environment ? _____________________________

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E. OTHER INFORMATION:

Provide any other information you feel may be useful
in diagnosing your problem.

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F. ATTACHMENTS

Please attach the following:
- Output from SYSLEVEL
- Copy of your CONFIG.SYS

Also attach any other output that may assist such as your PROTOCOL.INI,
.NDF files from Communications Manager, etc.
Clearly list what you have attached and specify which machine (when
multiple machines are involved) the information is from.

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For OS/2 and IBM DOS defect submission,
mail to:
DEFECT SUPPORT
c/o IBM
1000 NW 51st St
Internal Zip 1020
Boca Raton, FL 33431
Or FAX to (800)426-6063
                                                                         Y
For OS/2 and IBM DOS application
defect submission, mail to:
PERSONAL SYSTEMS SUPPORT FAMILY
11400 Burnet Rd
Internal Zip 2901
Austin, TX 78758
Or FAX to (800)426-8602






12/31/99