OSINAERO - WARP INSTALLATION PROBLEMS ON COMPAQ AERO NOTEBOOKS 01/13/95 ================================================================ OS/2 WARP INSTALLATION PROBLEMS ON COMPAQ AERO NOTEBOOKS ================================================================ Please Read Entire Document for Full Explanation of Procedures ---------------------------------------------------------------- SYMPTOM: OS/2 Warp has problems installing and using the diskette drive on all Compaq Aero 33 MHz notebooks and some Compaq Aero 25 MHz notebooks. You can start the system from the installation diskette and copy diskettes 1 through 6. When you start the system from the hard disk for the first time the diskette drive cannot be accessed, so intalltion fails when you try to copy diskette 7. RESOLUTION: The Compaq Aero 33 MHz and Compaq Aero 25 MHz have a plug in diskette drive that connects to one of the PCMCIA slots, not an integrated diskette drive. The diskette drive is not setup during the boot because it is an external device. In DOS, the PCMCIA support can manage the device if it is attached later, except if the diskette drive is the boot device. The ROM BIOS handles this as a special case and sets up the device so it can be used as the boot media. Due to this, OS/2 Warp can start from the diskette drive, but cannot access the drive after starting from the hard disk. Because the device setup concerns speed of the device, a 33 MHz Aero fails, but a 25 MHz Aero may work. A new ROM is available from Compaq, the 11.01.94 level, that sets up the diskette drive at boot time, whether it is the boot media or not. The ROM is "flash" technology so you can upgrade the system. Note: This setup is only done at boot time. ---------------------------------------------------------------- IBM disclaims all warranties, whether express or implied, including without limitation, warranties of fitness and merchantability with respect to the information in this document. By furnishing this document, IBM grants no licenses to any related patents or copyrights.