Hang on DISK5 during install             8/12/94

        File:OSINHD5.fax  4/19/94

==================================================================
        During the installation of OS/2 2.1 the process hangs after the
        first reboot, (DISK #5).
==================================================================

        SUMMARY OF RESOLUTION:
        Workaround is to reinstall OS/2 2.1 using a Response file.

        DETAILS OF RESOLUTION:

        WARNING:  All installation selections must be made in the Response
                  file BEFORE the installation begins.

        1.  Copying the Response file to Diskette #1.
                a.  To copy the response file onto a diskette,
                    you must make some modifications to Diskette 1.
                    These modifications make room on the diskette
                    for the response file.
                b.  Make a copy of Diskette #1.  You will modify
                    the copy.(Ex. DISKCOPY A: B:)
                c.  Make extra room on the copy of Diskette #1
                    by deleting files that will not be needed
                    in a response file installation:
            1)  Delete the MOUSE.SYS file from the copy of Diskette 1.
            2)  Delete the SYSINST2.EXE file from the copy of
                 Diskette #1.
            3)  Delete the BUNDLE file from the copy of Diskette #1.
            4)  If you are installing OS/2 2.1 on a Micro Channel(*)
                computer, delete the following file from your copy of
                Diskette #1:
                DEL IBM1*.ADD
            5)  If you are installing OS/2 2.1 on a non-Micro Channel
                computer, delete the following files from your copy of
                Diskette #1:
                DEL IBM2*.ADD
                DEL *02.SYS

                d.  Edit the CONFIG.SYS file that exists on
                    the copy of Diskette #1.
            1)  Change the SET OS2_SHELL statement
                from: SET OS2_SHELL=SYSINST2.EXE
                to: SET OS2_SHELL=RSPINST.EXE A:\OS2SE21.RSP
            2)  Delete the following statement:
                DEVICE=\MOUSE.SYS
            3)  If you are installing OS/2 2.1 on a Micro Channel
                computer, delete the following statements from the
                CONFIG.SYS file on your copy of Diskette #1:
                BASEDEV=IBM1FLPY.ADD
                BASEDEV=IBM1S506.ADD
            4)  If you are installing OS/2 2.1 on a non-Micro Channel
                computer, delete the following statements from the
                CONFIG.SYS file on your copy of Diskette #1:
                BASEDEV=IBM2FLPY.ADD
                BASEDEV=IBM2ADSK.ADD
                BASEDEV=IBM2SCSI.ADD
                e.  Unpack the SAMPLE.RSP from disk#13, This file is in
                    directory REQUIRED.




                                                                Pg 2

           UNPACK A:REQUIRED /N:SAMPLE.RSP) to the copy of diskette #1.

                f.  Use an editor (such as the System Editor) to modify and
                    save the file.  The file contains comments that explain
                    each of the installation options.(Default setting has
                    worked fine in all cases)
                g.  Copy the modified response file to the copy you made of
                    Diskette #1.  Use the name OS2SE21.RSP when you copy
                    the file.
             EX. COPY SAMPLE.RSP A:OS2SE21.RSP
                h.  Copy the RSPINST.EXE file (located in DISK#7 under
                    directory REQUIRED
                UNPACK A:REQUIRED /N:RSPINST.EXE)
                    to the copy of Diskette #1.
        2.  Begin the installation of the workstation by inserting the
            Installation Diskette and restarting the system.
        3.  When prompted for Diskette #1, insert the
            modified copy of Diskette #1, and press Enter.
        4.  From this point, the installation program will
            prompt only for the insertion of diskettes.  No
            other installation screens will appear.
        5.  When prompted to insert Diskette #1
            again, insert the original copy of Diskette #1.

        NOTE:  This procedure can be used to install the same
               set of options on multiple workstations.  Using
               a response file, you can make sure that a group
               of workstations is set up with the same set of
               options and HARDWARE

12/31/99